DBS Singapore Country head provides update on disruption in digital banking services
Published at : November 27, 2021
In a video message to customers, Shee Tse Koon, DBS Singapore Country Head, provides updates on the disruption in the bank’s digital banking services. “We have since been working round the clock, together with our third-party engineering providers, to fix the problem and recover our digital banking services.
In the meantime, please be assured that your deposits and monies are safe, and that you can continue with your banking needs either through our branches, or through phone banking.
To facilitate our customers' banking needs, we've extended banking services at all our branches by two hours. Our relationship managers and call centre customer service officers are also on standby to assist you with your urgent banking requests."
In the meantime, please be assured that your deposits and monies are safe, and that you can continue with your banking needs either through our branches, or through phone banking.
To facilitate our customers' banking needs, we've extended banking services at all our branches by two hours. Our relationship managers and call centre customer service officers are also on standby to assist you with your urgent banking requests."
bankingdbsdigital banking